Refund policy

Return & Refund Policy

Every item at The Blackbird's Quill is made to order just for you. Because of that, we can't accept returns or exchanges for change of mind or incorrect size selection. Please check the size chart on each product page before ordering.

Damaged, defective, or wrong items If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll make it right with a free replacement or a full refund. Just contact us within 14 days of delivery with:

• Your order number
• A clear photo of the issue (and of the shipping label, if the package was damaged)

Lost packages If your tracking shows no movement for an extended period or your order never arrives, reach out and we'll help sort it out.

Contact us Email: admin@ravensexton.com We aim to respond within 2 business days.